Delete your ClassMetric account

You can delete your ClassMetric account and its data at any time, in the app or by email. ClassMetric is made by Winding AI, Inc.

In the app (iPhone, Android or web)

1. Open ClassMetric and sign in.
2. Go to Me › Account.
3. Tap Delete account and confirm.

Without the app

Email hello@classmetric.com from the email address on your account, with the subject “Delete my account.” If you signed in with Apple's Hide My Email, send it from the address that forwards to that relay address, or tell us the relay address. We confirm by email and finish within 30 days.

What we delete

• Your account and sign-in details
• Your progress, answers, readiness scores and study plan
• Your coach conversations
• Waitlist sign-ups linked to your email

We delete these within 30 days, and from backups within 90 days.

What we keep, and for how long

• Purchase and tax records (class, amount, date, transaction id): 7 years, as tax and accounting laws require.
• Your Terms acceptance record: 6 years after the account is deleted, so we can show what was agreed.

Good to know

• Deleting your account doesn't refund a purchase. See Support for refunds.
• ClassMetric has no subscriptions, so there's nothing to cancel.
• Apple and Google keep their own records of App Store and Google Play purchases.

Questions: hello@classmetric.com. More in our Privacy Policy.